UbuntuHelp:Beginners/HowtoGetHelp/zh
来自Ubuntu中文
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翻译人员: |
迷失的简单 |
怎样获得帮助
为什么我们把帮助摆在首位
为什么我们要帮助新用户解决他们遇到的难题？为什么我们要花上几个小时搜索、尝试、测试？为什么我们这么热心？这么尽忠？因为所有这些工作后面的那个理念让我们值得做些。因为我们体验到有一些东西比内核、升级、程序包要重要得多！
因为Ubuntu不是指一个操作系统。他是一种生活方式。他连接着世界，连接着你我。他是一个世界范围的连接，这个连接根植于这样的理念：尊重、自由、协作。
(参见 Code of Conduct )
你怎样获得帮助
我们假想你正想着非常重要的一步，就是你想把Ubuntu作为你每天应用的操作系统，你可能会问：现在怎么做？用的人多吗？在这里你会被Ubuntu的魅力所折服。你在这可以获得帮助。
这会是你旅途的起点。仔细阅读基本文档。当你扎实地搞懂了Linux系统，许多问题便迎刃而解。
- [[UbuntuHelp:|Community Ubuntu Documentation]]
I如果你想更直接和详细地获得帮助，用好我们提供的这个服务。这些文档是Ubuntu的日常使用者不断更新的。所以在这里你会找到我们对你遇到的问题的解释和解决方法。
.Ubuntu论坛是智慧的源泉。注册加入论坛后，你会得到很多有价值的信息。某个用户可能会困惑，但整个社区会帮你找到对策的。你会在初学者园地、系统安装、或者硬件支持……，找到答案。
"Our doubts are traitors, and make us lose the good we oft might win, by fearing to attempt". - ( Measure for Measure Quote Act I, Scene IV). William Shakespeare我们不会忽略你提的问题或者认为蠢，我们的目标就是
让你精通Ubuntu.
Quality of Help Enhancement
Some thoughts for helpers and the users seeking help: After reading some (quite a lot of threads) in this Absolute Beginners Section I realize there are two sorts of threads.
- Recurring Issues
- Unique Issues
The Unique Issues must be read as if it were your first day in the Linux World. You must forget every standard procedure and search for new ways, start being creative. Ask intelligent new questions which will guide the new user and also you as the helper to the core of the problem. The Unique Issues are the threads which will bring you knowledge to a higher level. Because when you stand still, not moving, only copy this paste that, your brain also makes a break. Sometimes this is very relaxing. But it should not become your target state. But there are also the Recurring Issues. Issues which are well known by the helpers which spent some time in this forum. This is the salient point of this thread. As the seeker of help start your thread with some input, so we can suggest a solution based on facts not on stories. Also use a descriptive title for your new thread. "Help me, I am a new user, and hit the wall" is bad. "Wireless Broadcom 4311 Connectivity Issue" is good. Another important point is that I do not want to write a guide how to solve every problem. I just want to stress the importance of being as exact as possible without to degenerate to a robot. Please feel free to add your advices and suggestions, your important and recurring starting commands, your first ideas. I hope this small thread will help to improve the great service this forums offers.
